Welcome to GENOSAVE.shop, operated by GENOSAVE LLC (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to process orders, improve your shopping experience, and communicate with you.

1.1 Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party providers)
  • Email address
  • Phone number

1.2 Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on site
  • Referral source

1.3 Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance
  • Remember your preferences
  • Enable cart functionality
  • Deliver personalized content
    You can disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve website functionality and performance
  • Prevent fraud and monitor security
  • Send promotional emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information.
We only share information with trusted third parties when necessary:

3.1 Service Providers

Such as:

  • Payment processors
  • Shipping carriers
  • Email service providers
  • Analytics services

These partners are required to protect your information.

3.2 Legal Requirements

We may disclose information if required by law or to protect our legal rights.

4. Data Security

We implement strict security measures to protect your information:

  • SSL encryption
  • Secure payment gateways
  • Access control and monitoring

While we follow industry standards, no online transmission is 100% secure.
We work continuously to enhance our security practices.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of marketing emails
  • Disable cookies

To request any of these actions, contact us at:
info@genosave.shop

6. Retention of Information

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal and accounting obligations

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of these third-party websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us anytime:

GENOSAVE LLC
📍 930 Baca St C, Santa Fe, NM 87505, United States
📞 (505) 803-7284
📧 info@genosave.shop
🌐 https://genosave.shop